英文簡(jiǎn)歷:應(yīng)聘電腦客戶服務(wù)代表

字號(hào):

Resume of Junjun Du
    No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China
    POSITION SOUGHT
    To obtain Customer service representative (Sales) position in Beijing
    SUMMARY OF QUALIFICATIONS
    -Demonstrated ability in the provision of sales support services. Includes establishment of the client base, extensive customer servicing, telemarketing, cold calling and sales territory development.
    Consistently met/exceeded sales goals and instituted sales programs; sales increased from $8 to $25 million.
    -Thorough knowledge of management production; assure timely and accurate presentation of goods; adept at coordinating delivery processes, organization off delivery schedules and monitoring delivery personnel.
    -Extensive experience in facilitating operational procedures, Respond to customer complaints; resolve problem elements; interact with credit department to ascertain customer account status. Handle sourcing of vendors, contract negotiation, purchasing, correspondence, account   adjustments and inventory control.
    -Exceptional communication/interpersonal and organizational skills.
    EXPERIENCE
    1989-Present  OXBRIDGE,INC.
    -Interface with merchandising personnel, at all levels, and provide technical information on company products and services.
    -Interact with customers, providing advice in the selection of products. Monitor production to ensure realization of customer specifications.
    -Collaborate with contracting merchandisers for contract negotiation on supplies. Conduct extensive materials costing processes.
    -Coordinate delivery schedules and monitor delivery personnel.
    -Organize promotional demonstration activities for home and Hew York marketing office.
    -Respond to and resolve customer complaints.
    -Manage office operations and produce correspondence.
    -Control stock and conduct purchasing procedures.
    -Assist sales department in establishing client base/sales territories.
    EDUCATION
    1993-Present  PROPHET JUNIOR COLLEGE
    Associate Degree Program
    Computer Operations Program: Lotus 1-2-3, Database III, Typing, Word-processing (Multimate), Business Math, Speech Communication, Introduction to Computers and English Composition.
    PERSONAL INFORMATION
    Sex: Male        Birthday: November, 8th, 19xx
    Marital Status: Single   Nativeplace: Beijing
    Tele: (86-10)1234-5678