Part One
Questions 1-12
You will hear the General Manager of Artis Ltd giving her staff instructions about the arrangements for a visit to the company by a group of international agents.
As you listen, for questions 1-12, complete the notes using up to three words or a number.
You will hear the recording twice.
ARTIS LIMITED
Arrival
Briefing notes for visit of foreign agents.
1. The agents will be brought to Artis ________________________ at 9 a.m.
2. The agents will need to be taken to the ____________________ by 9.30 a.m.
Rest of day
3. The first place for the agents to see is the ______________________.
4. The second place is the _________________________ departemtn.
5. In the cafeteria, a video of the new __________________ will be shown.
6. The last place they will visit will be the ________________________.
Must remember
7. All staff must ________________________________.
8. it’s necessary to have two ______________ available at all times.
9. Each agent must be given an ______________________ before the presentation.
10. The agent from Bolivia needs an ___________________.
Evening entertainment
11. The latest time to arrive at the restaurant is _________________.
12. The _________ will be at 9 p.m.
Part Two
Questions 13-22
You will hear five different people talking about a special training program for their company.
For each extract, there are two tasks. For task one, choose the person who is speaking from the list A-H. for task two, choose the opinion that each person expresses from the list I-P.
You will hear the recording twice.
Task One – PERSON
For questions 13-17, match the extracts with the people, listed A-H.
For each extract, choose the person who is speaking.
Write one letter A-H next to the number of the extract.
13. ___ A the sales director
14. ___ B the managing director
15. ___ C a secretary
16. ___ D a new junior manager
17. ___ E the advertising manager
F the finance director
G the catering manager
H the information technology manager
Task Two – opinion
For questions 18-22, match the extracts with what the people say, listed A-H.
For each extract, choose the opinion expressed.
Write one letter I-P next to the number of the extract.
18. ___ I there are good ideas, but little of practical value.
19. ___ J the sessions go on too long.
20. ___ K it may be difficult to remember everything.
21. ___ L there are too many specialized sessions.
22. ___ M the eating arrangements should be improved.
N technology isn’t being given enough importance
O the training methods are old-fashioned.
P people expect too much from the program.
Part Three
Questions 23-30
You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve.
For each question 23 - 30 mark one letter, A, B or C, for the correct answer.
23 The main benefit of suggestions schemes is that they improve
A profitability
B motivation.
C efficiency.
24 When receiving a suggestion, it’s essential to
A publicize it
B implement it
C research it
25 In this scheme, it will be necessary, to exclude
A staff in research and development
B junior staff.
C senior management
26 The reward for a successful suggestion will be paid
A over a five year period.
B after three years.
C at a fifth of the total value.
27 When starting the scheme, Rose and Steve will emphasize how it could
A increase sales.
B be enjoyable.
C help promotion.
28 The scheme will be started at
A a regional office.
B head office.
C an offices.
29 Start will make their suggestions by
A using a special box.
B sending a memo.
C telephoning.
30 Rose and Steve will report to the board on
A the quality of suggestions.
B the value of suggestions.
C the number of suggestions.