商務書信范例:貨物索賠信Claim

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這是一封索賠信(Presenting a Claim)。由于對方“交貨推遲”,影響發(fā)信方“圣誕節(jié)促銷”,因此發(fā)信方以折中方式提出索賠,即“在30%的減價條件下接受貨物”。
    Dear Sirs,
    Our Order No. 255 for Christmas gifts
    The above goods reached here on January 2. We have to regret to tell you that we can't accept them, because of the late delivery. According to our agreement, the goods should have arrived before December 1 for the Christmas promotion.
    Nevertheless, as you have sent us the goods, what we can do now is to accept them at a reduction of 30%.
    It would be appreciated if you could give us a prompt answer to solve the problem.