東風(fēng)日產(chǎn)汽車金融有限公司是由日本日產(chǎn)自動(dòng)車株式會(huì)社、東風(fēng)汽車集團(tuán)股份有限公司和日產(chǎn)（中國(guó)）投資有限公司共同出資的經(jīng)營(yíng)汽車金融業(yè)務(wù)的合資
公司，注冊(cè)資本為人民幣十二億元。日產(chǎn)自動(dòng)車株式會(huì)社占股37.9％，東風(fēng)汽車集團(tuán)股份有限公司占股35％，日產(chǎn)（中國(guó)）投資有限公司占股27.1％。公司總部位于上海市浦東新區(qū)福山路500 號(hào)城建國(guó)際中心11 樓。
日產(chǎn)自動(dòng)車株式會(huì)社創(chuàng)立于1933 年，是日本三大汽車制造商之一，世界500 強(qiáng)之一。
東風(fēng)汽車集團(tuán)股份有限公司成立于2001 年，并于2005 年在香港聯(lián)交所主板掛牌上市，系中國(guó)三大汽車集團(tuán)之一的東風(fēng)汽車公司的子公司。
日產(chǎn)（中國(guó)）投資有限公司成立于2004 年，系日產(chǎn)自動(dòng)車株式會(huì)社在北京設(shè)立的全資子公司。
2012年上海東風(fēng)日產(chǎn)汽車金融有限公司校園招聘：
公司主要經(jīng)營(yíng)業(yè)務(wù)：
● 為終用戶提供購(gòu)車貸款業(yè)務(wù)
● 辦理汽車經(jīng)銷商采購(gòu)車輛貸款
● 營(yíng)運(yùn)設(shè)備貸款（包括展示廳建設(shè)貸款和零配件貸款以及維修設(shè)備貸款等）
● 轉(zhuǎn)讓和出售汽車貸款應(yīng)收款業(yè)務(wù)
● 為貸款購(gòu)車提供擔(dān)保
● 與購(gòu)車融資活動(dòng)相關(guān)的代理業(yè)務(wù)
基于對(duì)中國(guó)汽車市場(chǎng)和汽車產(chǎn)品的深刻認(rèn)識(shí)，我們將致力于將全球先進(jìn)的汽車金融服務(wù)理念與中國(guó)客戶的需求相結(jié)合,為客戶提供量身定制的專業(yè)購(gòu)車貸款服務(wù)。我們相信，東風(fēng)日產(chǎn)汽車金融有限公司借助日產(chǎn)自動(dòng)車株式會(huì)社在全球金融服務(wù)業(yè)務(wù)的豐富經(jīng)驗(yàn)、借助東風(fēng)汽車集團(tuán)股份有限公司在中國(guó)本地的運(yùn)營(yíng)經(jīng)驗(yàn)和廣泛影響力，必將走上健康發(fā)展之路，成為中國(guó)金融服務(wù)業(yè)一顆璀璨的新星！
院校 校區(qū) 場(chǎng)地名稱 宣講會(huì)日期 宣講會(huì)時(shí)間 地址
上海財(cái)經(jīng)大學(xué) 國(guó)定路校區(qū) 行政大樓一樓梯教 4月9號(hào) 6:30-8:30 上海市國(guó)定路777號(hào)
上海對(duì)外貿(mào)易學(xué)院 松江校區(qū) 信息樓530 4月10號(hào) 7:00-9:00 上海市松江區(qū)文翔路1900號(hào)
浙江財(cái)經(jīng)學(xué)院 待定 待定 4月12號(hào) 7:00-9:00 待定
信貸類（貸前征信）儲(chǔ)備干部
Summary: the incumbent is responsible for retail loan application document and data checking and response to inquires from company account manager and dealers.
Job Responsibilities:
Performing daily job efficiently through business systems
Reviewing the uploaded information in the system and data entry into the system, collecting and verifying application materials
Allocating applications appropriately according to established rules and prepare related reports
Preparing, collecting, organizing and archiving loan related documents
Contacting dealer finance account manager and internal staff to perform daily work and address problems
Handling inquiries from company account manager and dealers regarding the application status
Qualifications:
Bachelor degree in finance or related
Finance experience preferred
Strong computer skills
Good communication skills, customer focused and detail oriented
Quick learner, can work under pressure
A good team member
Basic English speaking and writing skills
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower,
500 Fushan Road, Pudong Dist. Shanghai
概括：負(fù)責(zé)零售申請(qǐng)資料審核、客戶資信查詢、回復(fù)申請(qǐng)狀態(tài)相關(guān)咨詢
崗位職責(zé)：
運(yùn)用常用的業(yè)務(wù)系統(tǒng)處理日常業(yè)務(wù)
審核系統(tǒng)中的信貸信息并進(jìn)行輸入相關(guān)信息，收集并驗(yàn)證申請(qǐng)資料
根據(jù)公司相關(guān)規(guī)定進(jìn)行貸款申請(qǐng)的分配，準(zhǔn)備需要的報(bào)告
準(zhǔn)備，收集、整理和歸檔業(yè)務(wù)文件
聯(lián)系經(jīng)銷商和公司相關(guān)人員以完成日常工作和解決問(wèn)題
接聽(tīng)并及時(shí)并恰當(dāng)回復(fù)公司客戶經(jīng)理和經(jīng)銷商的電話咨詢
崗位要求：
接聽(tīng)并解答經(jīng)銷商和內(nèi)部人員的咨詢
本科畢業(yè)，金融相關(guān)專業(yè)
有金融從業(yè)經(jīng)驗(yàn)優(yōu)先考慮
有一定的計(jì)算機(jī)能力
良好的溝通能力，重視客戶服務(wù)，工作認(rèn)真仔細(xì)
學(xué)習(xí)能力強(qiáng)，能在壓力下工作
優(yōu)秀的團(tuán)隊(duì)合作精神
基本的英文說(shuō)寫(xiě)技能
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至dnafhr@nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn) ：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
信貸類（貸中管理）儲(chǔ)備干部
Job Responsibilities:
Provide exceptional service to customers including effective execution of loan management and disbursement and data input
Verify customers disbursement materials, ensure the authenticity, completeness of the materials, so as to avoid credit risk
Prepare loan agreement to dealers and follows up
Develop and updates operation guide and task manual to improve operational efficiency
Develop collection plan and potential loss report where credit risk occurs
Prepare periodic reports to management and local authorities before deadlines and assist in preparing data, statistics and other information for ad hoc projects as requested from time to time
Develop training materials and provides retail finance business training both internally and externally
Conduct reconciliation with finance department
Maintain and update the information in the system effectively
Perform other add hoc work tasks assigned by the superior
Customer files collecting and filing, file room management
Job Requirements:
University undergraduate with a major in Finance related field preferred
General knowledge in Credit, Trade Service and Customer Account
Good sense of customer service with good presentation skills
Strong interpersonal skill & communication skills and can work under pressure.
Fluent in English and Mandarin (both written and spoken)
Strong computer literacy
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower,
500 Fushan Road, Pudong Dist. Shanghai
崗位職責(zé)：
貸款維護(hù)和發(fā)放以及數(shù)據(jù)錄入, 以確保為經(jīng)銷商提供優(yōu)質(zhì)的服
審核客戶的放款資料以確保放款材料的真實(shí)性、完整性，規(guī)避放貸風(fēng)險(xiǎn)
準(zhǔn)備貸款合同給到經(jīng)銷商并進(jìn)行有效的跟蹤
建立和更新操作指引和任務(wù)手冊(cè)以提高工作效率
當(dāng)發(fā)現(xiàn)信貸風(fēng)險(xiǎn)時(shí)，制定催收和潛在的風(fēng)險(xiǎn)損失報(bào)告
按時(shí)準(zhǔn)備定期的月度報(bào)告給管理層及監(jiān)管機(jī)構(gòu)，根據(jù)要求提供數(shù)據(jù)準(zhǔn)備、統(tǒng)計(jì)和其他信息方面的支持
制定培訓(xùn)資料和手冊(cè)，對(duì)內(nèi)對(duì)外提供相關(guān)的培訓(xùn)
負(fù)責(zé)與財(cái)務(wù)部門(mén)進(jìn)行對(duì)帳
有效地維護(hù)和更新系統(tǒng)中的數(shù)據(jù)
執(zhí)行上司安排的其他工作任務(wù)
客戶資料整理歸檔及資料室管理
崗位要求：
大學(xué)本科畢業(yè)，金融業(yè)相關(guān)專業(yè)優(yōu)先考慮
具有信貸、貿(mào)易服務(wù)和客戶服務(wù)的知識(shí)
具有客戶服務(wù)意識(shí)，有優(yōu)秀的表達(dá)技巧
優(yōu)秀的人際交往能力和溝通技巧，能在壓力下工作
中英文流利（書(shū)面和口頭）
優(yōu)秀的電腦技巧
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至dnafhr@df-nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn) ：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
信貸類（貸后管理）儲(chǔ)備干部
Job Description:
Answer customer service hotline, handle retail finance customer request, and reply their questions in an accurate, timely and patiently manners according to company internal rules and procedures
Based on customer requests and company rules and policies, accurately operate the system and complete contract related operations, including but not limited to non-financial information change ( such as contact method, individual information, vehicle information, insurance information, etc.), and financial information (such as early termination, repayment plan change, etc.)
Take responsibility of management and maintenance of retail customer account, and ensure the smooth direct debit operation
Keep daily contact with Call Center, and realize the maintenance of slightly delinquent customers
Support phone collection
Support the pre-classification of retail finance loan assets on a monthly basis
Maintain good telephone manners and provide good-qualify financial service during telephone communication, establish and maintain professional reputation of company
Complete other add-hoc job tasks assigned by supervisor
Qualification:
Bachelor diploma or above
Over 2 years of working experience at bank, AFC, insurance company or other financial institution, or auto dealer related working experience. With collection or customer service working experience will be a plus
Full Knowledge in using computer (including EXCEL/WORD/INTERNET/E-MAIL)
Basic ability to read and speak English
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower, 500 Fushan Road, Pudong Dist. Shanghai
崗位職責(zé)：
負(fù)責(zé)接聽(tīng)客戶服務(wù)熱線，并且根據(jù)公司相關(guān)政策準(zhǔn)確及時(shí)地處理零售客戶的要求并答復(fù)其所提問(wèn)題。
依據(jù)客戶要求及公司政策，正確及時(shí)地操作系統(tǒng)，完成相關(guān)合同的各項(xiàng)操作，包括但不限于非財(cái)務(wù)信息變更（如聯(lián)系方式、個(gè)人信息、車輛信息、保險(xiǎn)信息等）、財(cái)務(wù)信息變更（如提前還款，修改還款計(jì)劃等）等。
負(fù)責(zé)零售個(gè)人客戶銀行扣款賬戶的管理和維護(hù)，確保扣款業(yè)務(wù)的順利進(jìn)行。
與呼叫中心保持日常工作聯(lián)系，實(shí)現(xiàn)對(duì)早期逾期客戶的維護(hù)。
電話催收支持。
支持對(duì)月度零售信貸資產(chǎn)質(zhì)量的初級(jí)分類
電話交流中需符合公司電話禮儀的要求，提供專業(yè)優(yōu)質(zhì)的金融服務(wù)，樹(shù)立并維護(hù)公司專業(yè)形象。
完成上司布置的其他工作任務(wù)。
崗位要求：
本科或以上學(xué)歷
2-3年從事汽車金融、銀行、保險(xiǎn)公司等相關(guān)金融機(jī)構(gòu)或汽車經(jīng)銷商相關(guān)工作經(jīng)驗(yàn)，有電話銀行、零售金融催收或客戶服務(wù)工作經(jīng)驗(yàn)者優(yōu)先
熟練運(yùn)用計(jì)算機(jī)（包括EXCEL/WORD/INTERNET/E-MAIL）
基本英語(yǔ)讀寫(xiě)能力
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至
dnafhr@df-nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn)：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
信貸類（貸后管理）儲(chǔ)備干部
Summary: This position will be responsible for the efficient and effective collections processes of DNAFs retail portfolio, ensuring that there is strict adherence to all Chinese legal & regulatory requirements, as well as ensuring that all of DNAFs interests, policies & procedures are always followed in accordance to company guidelines and that the Companys interests are never compromised.
Job Responsibilities:
Ensure all delinquent contracts are followed in an effective and efficient manner, by focusing on delinquency control, portfolio management, and collection productivity, while maintaining customer satisfaction.
Administer and maintain all collections processes in accordance with all Chinese legal & regulatory requirements, as well as adhering to DNAFs corporate standards & policies.
Process data in the CMS system in accurate and efficient manner to ensure the job quality and data integrity.
Conduct overdue telephone collection as directed by collection supervisor
Field visit for overdue account customers-Conduct overdue telephone collection as directed by collection supervisor for customers
Assistant to make collection report and improve the regulation
Build good and professional customer service attitude and maintain the good customer relationship
Job Requirements:
1-2 years collections experience preferably within finance company, retail bank or guarantee companies.
Having experience in litigation priority
Having experience in home collection
Strong problem solving ability
Analytically minded with good planning skills
Good summarizing ability
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower,
500 Fushan Road, Pudong Dist. Shanghai
概括：主要負(fù)責(zé)東風(fēng)日產(chǎn)汽車金融公司的零售貸款的催收，在遵守中國(guó)的法律法規(guī)的前提下，按照公司的政策和業(yè)務(wù)操作程序執(zhí)行，保障公司的利益，確保催收業(yè)務(wù)的有效性，
崗位職責(zé)：
確保所有拖欠合同，其次通過(guò)對(duì)拖欠控制，收集信息的有效性來(lái)維護(hù)客戶的滿意度。
管理和維護(hù)所有的催收過(guò)程中，要根據(jù)中國(guó)的法律法規(guī)和監(jiān)管要求，并堅(jiān)持東風(fēng)日產(chǎn)的企業(yè)標(biāo)準(zhǔn)和政策。
在CMS系統(tǒng)中保證過(guò)程數(shù)據(jù)的準(zhǔn)確和有效，確保工作質(zhì)量和數(shù)據(jù)的完整性
根據(jù)催收主管的指派，對(duì)逾期客戶進(jìn)行電話催收。
通過(guò)實(shí)地訪問(wèn)，對(duì)逾期付款人未付款項(xiàng)進(jìn)行追討。
協(xié)助進(jìn)行催收相關(guān)流程以及工作手冊(cè)的開(kāi)發(fā)
協(xié)助部門(mén)進(jìn)行催收業(yè)務(wù)的報(bào)表，規(guī)章制度的改善。
樹(shù)立良好的專業(yè)化客戶服務(wù)意識(shí)，保持良好的客戶關(guān)系。
崗位要求：
一到兩年的催收經(jīng)驗(yàn)。有財(cái)務(wù)公司，零售銀行，擔(dān)保公司工作經(jīng)驗(yàn)者優(yōu)先
有上門(mén)催收經(jīng)驗(yàn)。
有訴訟經(jīng)驗(yàn)優(yōu)先
擁有較強(qiáng)解決問(wèn)題的能力
優(yōu)秀的計(jì)劃習(xí)慣，并可以細(xì)致的分析
良好的總結(jié)能力
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至dnafhr@df-nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn) ：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
現(xiàn)場(chǎng)代表（北京/天津/廣州/鄭州/青島）
Summary: the incumbent is responsible for on-site regulating financing vehicles, conformity certificate and car keys, and performing or supporting field audit as instructed by Floor Plan Field Representative Supervisor.
Job Responsibilities:
On-site regulating financing vehicles, conformity certificate, car keys, etc.
Performing or supporting field audit
Regulating vehicles transfer for car show or other reasons
Conducting floating mortgage registration
Training for inventory management policies and system operation
Monitoring Floor Plan or Retail financing contracts lively signature
Gathering information of local market, dealer daily operating, competitive financial products, etc.
On-site regulating high risk dealer if necessary
Assisting the financial commissioner to assort retail applications and loan materials
Respond to dealer consultation of DNAF Floor Plan vehicles management policies
Accepting spot audit by the company
Qualification:
Demonstrates high responsibility and high personal standards of integrity
College degree/professional school graduate or above
Basic knowledge of the Auto Finance business and procedure
Previous working experience of credit assurance company or dealer would be considered as an added asset
Capability to work independently with minimum supervision
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
概括： 按照經(jīng)銷商庫(kù)存融資部門(mén)主管的要求，負(fù)責(zé)駐店監(jiān)管融資車輛、合格證（關(guān)單）、車鑰匙，執(zhí)行或配合執(zhí)行庫(kù)存現(xiàn)場(chǎng)審計(jì)等。
崗位職責(zé)：
現(xiàn)場(chǎng)監(jiān)管庫(kù)存金融車輛、合格證（關(guān)單）、車鑰匙等
公司，注冊(cè)資本為人民幣十二億元。日產(chǎn)自動(dòng)車株式會(huì)社占股37.9％，東風(fēng)汽車集團(tuán)股份有限公司占股35％，日產(chǎn)（中國(guó)）投資有限公司占股27.1％。公司總部位于上海市浦東新區(qū)福山路500 號(hào)城建國(guó)際中心11 樓。
日產(chǎn)自動(dòng)車株式會(huì)社創(chuàng)立于1933 年，是日本三大汽車制造商之一，世界500 強(qiáng)之一。
東風(fēng)汽車集團(tuán)股份有限公司成立于2001 年，并于2005 年在香港聯(lián)交所主板掛牌上市，系中國(guó)三大汽車集團(tuán)之一的東風(fēng)汽車公司的子公司。
日產(chǎn)（中國(guó)）投資有限公司成立于2004 年，系日產(chǎn)自動(dòng)車株式會(huì)社在北京設(shè)立的全資子公司。
2012年上海東風(fēng)日產(chǎn)汽車金融有限公司校園招聘：
公司主要經(jīng)營(yíng)業(yè)務(wù)：
● 為終用戶提供購(gòu)車貸款業(yè)務(wù)
● 辦理汽車經(jīng)銷商采購(gòu)車輛貸款
● 營(yíng)運(yùn)設(shè)備貸款（包括展示廳建設(shè)貸款和零配件貸款以及維修設(shè)備貸款等）
● 轉(zhuǎn)讓和出售汽車貸款應(yīng)收款業(yè)務(wù)
● 為貸款購(gòu)車提供擔(dān)保
● 與購(gòu)車融資活動(dòng)相關(guān)的代理業(yè)務(wù)
基于對(duì)中國(guó)汽車市場(chǎng)和汽車產(chǎn)品的深刻認(rèn)識(shí)，我們將致力于將全球先進(jìn)的汽車金融服務(wù)理念與中國(guó)客戶的需求相結(jié)合,為客戶提供量身定制的專業(yè)購(gòu)車貸款服務(wù)。我們相信，東風(fēng)日產(chǎn)汽車金融有限公司借助日產(chǎn)自動(dòng)車株式會(huì)社在全球金融服務(wù)業(yè)務(wù)的豐富經(jīng)驗(yàn)、借助東風(fēng)汽車集團(tuán)股份有限公司在中國(guó)本地的運(yùn)營(yíng)經(jīng)驗(yàn)和廣泛影響力，必將走上健康發(fā)展之路，成為中國(guó)金融服務(wù)業(yè)一顆璀璨的新星！
院校 校區(qū) 場(chǎng)地名稱 宣講會(huì)日期 宣講會(huì)時(shí)間 地址
上海財(cái)經(jīng)大學(xué) 國(guó)定路校區(qū) 行政大樓一樓梯教 4月9號(hào) 6:30-8:30 上海市國(guó)定路777號(hào)
上海對(duì)外貿(mào)易學(xué)院 松江校區(qū) 信息樓530 4月10號(hào) 7:00-9:00 上海市松江區(qū)文翔路1900號(hào)
浙江財(cái)經(jīng)學(xué)院 待定 待定 4月12號(hào) 7:00-9:00 待定
信貸類（貸前征信）儲(chǔ)備干部
Summary: the incumbent is responsible for retail loan application document and data checking and response to inquires from company account manager and dealers.
Job Responsibilities:
Performing daily job efficiently through business systems
Reviewing the uploaded information in the system and data entry into the system, collecting and verifying application materials
Allocating applications appropriately according to established rules and prepare related reports
Preparing, collecting, organizing and archiving loan related documents
Contacting dealer finance account manager and internal staff to perform daily work and address problems
Handling inquiries from company account manager and dealers regarding the application status
Qualifications:
Bachelor degree in finance or related
Finance experience preferred
Strong computer skills
Good communication skills, customer focused and detail oriented
Quick learner, can work under pressure
A good team member
Basic English speaking and writing skills
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower,
500 Fushan Road, Pudong Dist. Shanghai
概括：負(fù)責(zé)零售申請(qǐng)資料審核、客戶資信查詢、回復(fù)申請(qǐng)狀態(tài)相關(guān)咨詢
崗位職責(zé)：
運(yùn)用常用的業(yè)務(wù)系統(tǒng)處理日常業(yè)務(wù)
審核系統(tǒng)中的信貸信息并進(jìn)行輸入相關(guān)信息，收集并驗(yàn)證申請(qǐng)資料
根據(jù)公司相關(guān)規(guī)定進(jìn)行貸款申請(qǐng)的分配，準(zhǔn)備需要的報(bào)告
準(zhǔn)備，收集、整理和歸檔業(yè)務(wù)文件
聯(lián)系經(jīng)銷商和公司相關(guān)人員以完成日常工作和解決問(wèn)題
接聽(tīng)并及時(shí)并恰當(dāng)回復(fù)公司客戶經(jīng)理和經(jīng)銷商的電話咨詢
崗位要求：
接聽(tīng)并解答經(jīng)銷商和內(nèi)部人員的咨詢
本科畢業(yè)，金融相關(guān)專業(yè)
有金融從業(yè)經(jīng)驗(yàn)優(yōu)先考慮
有一定的計(jì)算機(jī)能力
良好的溝通能力，重視客戶服務(wù)，工作認(rèn)真仔細(xì)
學(xué)習(xí)能力強(qiáng)，能在壓力下工作
優(yōu)秀的團(tuán)隊(duì)合作精神
基本的英文說(shuō)寫(xiě)技能
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至dnafhr@nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn) ：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
信貸類（貸中管理）儲(chǔ)備干部
Job Responsibilities:
Provide exceptional service to customers including effective execution of loan management and disbursement and data input
Verify customers disbursement materials, ensure the authenticity, completeness of the materials, so as to avoid credit risk
Prepare loan agreement to dealers and follows up
Develop and updates operation guide and task manual to improve operational efficiency
Develop collection plan and potential loss report where credit risk occurs
Prepare periodic reports to management and local authorities before deadlines and assist in preparing data, statistics and other information for ad hoc projects as requested from time to time
Develop training materials and provides retail finance business training both internally and externally
Conduct reconciliation with finance department
Maintain and update the information in the system effectively
Perform other add hoc work tasks assigned by the superior
Customer files collecting and filing, file room management
Job Requirements:
University undergraduate with a major in Finance related field preferred
General knowledge in Credit, Trade Service and Customer Account
Good sense of customer service with good presentation skills
Strong interpersonal skill & communication skills and can work under pressure.
Fluent in English and Mandarin (both written and spoken)
Strong computer literacy
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower,
500 Fushan Road, Pudong Dist. Shanghai
崗位職責(zé)：
貸款維護(hù)和發(fā)放以及數(shù)據(jù)錄入, 以確保為經(jīng)銷商提供優(yōu)質(zhì)的服
審核客戶的放款資料以確保放款材料的真實(shí)性、完整性，規(guī)避放貸風(fēng)險(xiǎn)
準(zhǔn)備貸款合同給到經(jīng)銷商并進(jìn)行有效的跟蹤
建立和更新操作指引和任務(wù)手冊(cè)以提高工作效率
當(dāng)發(fā)現(xiàn)信貸風(fēng)險(xiǎn)時(shí)，制定催收和潛在的風(fēng)險(xiǎn)損失報(bào)告
按時(shí)準(zhǔn)備定期的月度報(bào)告給管理層及監(jiān)管機(jī)構(gòu)，根據(jù)要求提供數(shù)據(jù)準(zhǔn)備、統(tǒng)計(jì)和其他信息方面的支持
制定培訓(xùn)資料和手冊(cè)，對(duì)內(nèi)對(duì)外提供相關(guān)的培訓(xùn)
負(fù)責(zé)與財(cái)務(wù)部門(mén)進(jìn)行對(duì)帳
有效地維護(hù)和更新系統(tǒng)中的數(shù)據(jù)
執(zhí)行上司安排的其他工作任務(wù)
客戶資料整理歸檔及資料室管理
崗位要求：
大學(xué)本科畢業(yè)，金融業(yè)相關(guān)專業(yè)優(yōu)先考慮
具有信貸、貿(mào)易服務(wù)和客戶服務(wù)的知識(shí)
具有客戶服務(wù)意識(shí)，有優(yōu)秀的表達(dá)技巧
優(yōu)秀的人際交往能力和溝通技巧，能在壓力下工作
中英文流利（書(shū)面和口頭）
優(yōu)秀的電腦技巧
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至dnafhr@df-nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn) ：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
信貸類（貸后管理）儲(chǔ)備干部
Job Description:
Answer customer service hotline, handle retail finance customer request, and reply their questions in an accurate, timely and patiently manners according to company internal rules and procedures
Based on customer requests and company rules and policies, accurately operate the system and complete contract related operations, including but not limited to non-financial information change ( such as contact method, individual information, vehicle information, insurance information, etc.), and financial information (such as early termination, repayment plan change, etc.)
Take responsibility of management and maintenance of retail customer account, and ensure the smooth direct debit operation
Keep daily contact with Call Center, and realize the maintenance of slightly delinquent customers
Support phone collection
Support the pre-classification of retail finance loan assets on a monthly basis
Maintain good telephone manners and provide good-qualify financial service during telephone communication, establish and maintain professional reputation of company
Complete other add-hoc job tasks assigned by supervisor
Qualification:
Bachelor diploma or above
Over 2 years of working experience at bank, AFC, insurance company or other financial institution, or auto dealer related working experience. With collection or customer service working experience will be a plus
Full Knowledge in using computer (including EXCEL/WORD/INTERNET/E-MAIL)
Basic ability to read and speak English
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower, 500 Fushan Road, Pudong Dist. Shanghai
崗位職責(zé)：
負(fù)責(zé)接聽(tīng)客戶服務(wù)熱線，并且根據(jù)公司相關(guān)政策準(zhǔn)確及時(shí)地處理零售客戶的要求并答復(fù)其所提問(wèn)題。
依據(jù)客戶要求及公司政策，正確及時(shí)地操作系統(tǒng)，完成相關(guān)合同的各項(xiàng)操作，包括但不限于非財(cái)務(wù)信息變更（如聯(lián)系方式、個(gè)人信息、車輛信息、保險(xiǎn)信息等）、財(cái)務(wù)信息變更（如提前還款，修改還款計(jì)劃等）等。
負(fù)責(zé)零售個(gè)人客戶銀行扣款賬戶的管理和維護(hù)，確保扣款業(yè)務(wù)的順利進(jìn)行。
與呼叫中心保持日常工作聯(lián)系，實(shí)現(xiàn)對(duì)早期逾期客戶的維護(hù)。
電話催收支持。
支持對(duì)月度零售信貸資產(chǎn)質(zhì)量的初級(jí)分類
電話交流中需符合公司電話禮儀的要求，提供專業(yè)優(yōu)質(zhì)的金融服務(wù)，樹(shù)立并維護(hù)公司專業(yè)形象。
完成上司布置的其他工作任務(wù)。
崗位要求：
本科或以上學(xué)歷
2-3年從事汽車金融、銀行、保險(xiǎn)公司等相關(guān)金融機(jī)構(gòu)或汽車經(jīng)銷商相關(guān)工作經(jīng)驗(yàn)，有電話銀行、零售金融催收或客戶服務(wù)工作經(jīng)驗(yàn)者優(yōu)先
熟練運(yùn)用計(jì)算機(jī)（包括EXCEL/WORD/INTERNET/E-MAIL）
基本英語(yǔ)讀寫(xiě)能力
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至
dnafhr@df-nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn)：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
信貸類（貸后管理）儲(chǔ)備干部
Summary: This position will be responsible for the efficient and effective collections processes of DNAFs retail portfolio, ensuring that there is strict adherence to all Chinese legal & regulatory requirements, as well as ensuring that all of DNAFs interests, policies & procedures are always followed in accordance to company guidelines and that the Companys interests are never compromised.
Job Responsibilities:
Ensure all delinquent contracts are followed in an effective and efficient manner, by focusing on delinquency control, portfolio management, and collection productivity, while maintaining customer satisfaction.
Administer and maintain all collections processes in accordance with all Chinese legal & regulatory requirements, as well as adhering to DNAFs corporate standards & policies.
Process data in the CMS system in accurate and efficient manner to ensure the job quality and data integrity.
Conduct overdue telephone collection as directed by collection supervisor
Field visit for overdue account customers-Conduct overdue telephone collection as directed by collection supervisor for customers
Assistant to make collection report and improve the regulation
Build good and professional customer service attitude and maintain the good customer relationship
Job Requirements:
1-2 years collections experience preferably within finance company, retail bank or guarantee companies.
Having experience in litigation priority
Having experience in home collection
Strong problem solving ability
Analytically minded with good planning skills
Good summarizing ability
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
Location: Floor 11, UC Tower,
500 Fushan Road, Pudong Dist. Shanghai
概括：主要負(fù)責(zé)東風(fēng)日產(chǎn)汽車金融公司的零售貸款的催收，在遵守中國(guó)的法律法規(guī)的前提下，按照公司的政策和業(yè)務(wù)操作程序執(zhí)行，保障公司的利益，確保催收業(yè)務(wù)的有效性，
崗位職責(zé)：
確保所有拖欠合同，其次通過(guò)對(duì)拖欠控制，收集信息的有效性來(lái)維護(hù)客戶的滿意度。
管理和維護(hù)所有的催收過(guò)程中，要根據(jù)中國(guó)的法律法規(guī)和監(jiān)管要求，并堅(jiān)持東風(fēng)日產(chǎn)的企業(yè)標(biāo)準(zhǔn)和政策。
在CMS系統(tǒng)中保證過(guò)程數(shù)據(jù)的準(zhǔn)確和有效，確保工作質(zhì)量和數(shù)據(jù)的完整性
根據(jù)催收主管的指派，對(duì)逾期客戶進(jìn)行電話催收。
通過(guò)實(shí)地訪問(wèn)，對(duì)逾期付款人未付款項(xiàng)進(jìn)行追討。
協(xié)助進(jìn)行催收相關(guān)流程以及工作手冊(cè)的開(kāi)發(fā)
協(xié)助部門(mén)進(jìn)行催收業(yè)務(wù)的報(bào)表，規(guī)章制度的改善。
樹(shù)立良好的專業(yè)化客戶服務(wù)意識(shí)，保持良好的客戶關(guān)系。
崗位要求：
一到兩年的催收經(jīng)驗(yàn)。有財(cái)務(wù)公司，零售銀行，擔(dān)保公司工作經(jīng)驗(yàn)者優(yōu)先
有上門(mén)催收經(jīng)驗(yàn)。
有訴訟經(jīng)驗(yàn)優(yōu)先
擁有較強(qiáng)解決問(wèn)題的能力
優(yōu)秀的計(jì)劃習(xí)慣，并可以細(xì)致的分析
良好的總結(jié)能力
如果您對(duì)此職位感興趣并確認(rèn)您勝任本職位，請(qǐng)將您的簡(jiǎn)歷和申請(qǐng)信Email至dnafhr@df-nissanfc.com。非常感謝您的申請(qǐng)。
工作地點(diǎn) ：上海市浦東新區(qū)福山路500號(hào) 城建國(guó)際中心11樓
現(xiàn)場(chǎng)代表（北京/天津/廣州/鄭州/青島）
Summary: the incumbent is responsible for on-site regulating financing vehicles, conformity certificate and car keys, and performing or supporting field audit as instructed by Floor Plan Field Representative Supervisor.
Job Responsibilities:
On-site regulating financing vehicles, conformity certificate, car keys, etc.
Performing or supporting field audit
Regulating vehicles transfer for car show or other reasons
Conducting floating mortgage registration
Training for inventory management policies and system operation
Monitoring Floor Plan or Retail financing contracts lively signature
Gathering information of local market, dealer daily operating, competitive financial products, etc.
On-site regulating high risk dealer if necessary
Assisting the financial commissioner to assort retail applications and loan materials
Respond to dealer consultation of DNAF Floor Plan vehicles management policies
Accepting spot audit by the company
Qualification:
Demonstrates high responsibility and high personal standards of integrity
College degree/professional school graduate or above
Basic knowledge of the Auto Finance business and procedure
Previous working experience of credit assurance company or dealer would be considered as an added asset
Capability to work independently with minimum supervision
If you are interested in this position and confident that you are qualified for the position, please send your CV together with a cover letter to highlight your strengths and motivation for this position to: dnafhr@df-nissanfc.com. Thanks.
概括： 按照經(jīng)銷商庫(kù)存融資部門(mén)主管的要求，負(fù)責(zé)駐店監(jiān)管融資車輛、合格證（關(guān)單）、車鑰匙，執(zhí)行或配合執(zhí)行庫(kù)存現(xiàn)場(chǎng)審計(jì)等。
崗位職責(zé)：
現(xiàn)場(chǎng)監(jiān)管庫(kù)存金融車輛、合格證（關(guān)單）、車鑰匙等