[00:01.50]Lesson 7
[00:03.40]Mutilated Ladies
[00:12.02]Why did Jane cook John's wallet?
[00:17.75]Has it ever happened to you?
[00:20.19]Have you ever put your trousers in the washing machine
[00:23.28]and then remembered there was a large bank note in your back pocket?
[00:27.98]When you rescued your trousers,did you find the note was whiter than white?
[00:33.62]People who live in Britain needn't despair when they make mistakes like this
[00:38.93](and a lot of people do)!
[00:41.33]Fortunately for them, the Bank of England has a team called Mutilated Ladies
[00:47.13]which deals with claims from people who fed their money to a machine or to their dog.
[00:53.22]Dogs,it seems,love to chew up money!
[00:57.75]A recent case concerns Jane Butlin
[01:01.34]whose fiance,John, runs a successful furniture business.
[01:06.80]John had a very good day
[01:09.08]and put his wallet containing `3,000 into the microwave oven for safekeeping.
[01:16.06]Then he and Jane went horse-riding.
[01:20.05]When they got home, Jane cooked their dinner in the microwave oven
[01:24.28]and without realizing it,cooked her fiance's wallet as well.
[01:29.86]Imagine their dismay when they found a beautifully-cooked wallet
[01:33.88]and notes turned to ash!
[01:37.06]John went to see his bank manager who sent the remains of wallet and the money
[01:41.85]to the special department of the Bank of England in Newcastle:the Mutilated Ladies!
[01:47.89]They examined the remains and John got all his money back.
[01:53.72]'So long as there's something to identify, we will give people their money back,'
[01:58.42]said a spokeswoman for the Bank.
[02:00.87]'Last year,we paid `1.5 million on 21,000 claims.'
[00:03.40]Mutilated Ladies
[00:12.02]Why did Jane cook John's wallet?
[00:17.75]Has it ever happened to you?
[00:20.19]Have you ever put your trousers in the washing machine
[00:23.28]and then remembered there was a large bank note in your back pocket?
[00:27.98]When you rescued your trousers,did you find the note was whiter than white?
[00:33.62]People who live in Britain needn't despair when they make mistakes like this
[00:38.93](and a lot of people do)!
[00:41.33]Fortunately for them, the Bank of England has a team called Mutilated Ladies
[00:47.13]which deals with claims from people who fed their money to a machine or to their dog.
[00:53.22]Dogs,it seems,love to chew up money!
[00:57.75]A recent case concerns Jane Butlin
[01:01.34]whose fiance,John, runs a successful furniture business.
[01:06.80]John had a very good day
[01:09.08]and put his wallet containing `3,000 into the microwave oven for safekeeping.
[01:16.06]Then he and Jane went horse-riding.
[01:20.05]When they got home, Jane cooked their dinner in the microwave oven
[01:24.28]and without realizing it,cooked her fiance's wallet as well.
[01:29.86]Imagine their dismay when they found a beautifully-cooked wallet
[01:33.88]and notes turned to ash!
[01:37.06]John went to see his bank manager who sent the remains of wallet and the money
[01:41.85]to the special department of the Bank of England in Newcastle:the Mutilated Ladies!
[01:47.89]They examined the remains and John got all his money back.
[01:53.72]'So long as there's something to identify, we will give people their money back,'
[01:58.42]said a spokeswoman for the Bank.
[02:00.87]'Last year,we paid `1.5 million on 21,000 claims.'