returning a DVD player退DVD機(jī)
I bought a new DVD player last weekend. When I got home and hooked it up, I realized that it was defective. I trudged back to the store to return it.
上周末我買(mǎi)了一個(gè)新DVD機(jī)。當(dāng)我拿到家里插上電以后，我發(fā)現(xiàn)機(jī)器有問(wèn)題。我又費(fèi)力氣將它拿回商店去退。
Dialog
英語(yǔ)情景對(duì)話
Clerk: Next, please.
女：下一位顧客，請(qǐng)
Jeff: Hi, I bought this DVD player last Saturday and I'd like to return it.
男：嘿，上周六我買(mǎi)了這個(gè)DVD機(jī)，我現(xiàn)在想退了它。
Clerk: What's the reason for the return?
女：為什么要退呢
Jeff: It's not working properly.
男：它工作不正常
Clerk: What's the matter with it?
女：具體是什么問(wèn)題
Jeff: Well, several things. First of all, the remote doesn't work.
男：有幾個(gè)問(wèn)題，首先遙控器不管用
Clerk: Did you put batteries in it?
女：你有沒(méi)有放電池呀
Jeff: Yes, of course, but it still didn't work. I couldn't change any of the functions on the display. It also doesn't fast forward when I'm playing a DVD. It rewinds but it won't fast forward while the picture is playing. On top of that, I couldn't get the closed caption feature to work.
男：當(dāng)然，放了可還是不工作。顯示屏上的什么功能我都控制不了。播放DVD的時(shí)候我還沒(méi)有辦法快進(jìn)。 可以后退就是不能快進(jìn)。更嚴(yán)重的是，我也沒(méi)有辦法將關(guān)掉的字幕功能打開(kāi)。
Clerk: Okay, I see. Anything else?
女：明白了，還有其它問(wèn)題嗎
Jeff: Yes, as you can see, the casing scratches very easily. I just took it out of the box and put it on my entertainment unit and I got all of these scratches.
男：有，你看看，這機(jī)器的殼子特別不經(jīng)刮。我只是從箱子中拿出來(lái)，放到我們娛樂(lè)組合中，就在盒子上留下這么多刮痕
Clerk: Oh, are you sure you didn't scratch it with your keys or set some things on top of it?
女：你肯定你沒(méi)有碰到你的鑰匙或?qū)⑵渌裁礀|西放在DVD上了嗎
Jeff: No, I'm sure.
男：當(dāng)然沒(méi)有
Clerk: Well, I'm sure that it's just a problem with this one player. I've never seen this with any of the models made by this brand. Do you have the receipt?
女：我相信只是這臺(tái)機(jī)器出了毛病。我賣(mài)過(guò)的這個(gè)品牌的所有型號(hào)的機(jī)器都沒(méi)有出現(xiàn)過(guò)類(lèi)似的情況。你帶收據(jù)了嗎
Jeff: Yes, here it is.
男：是的，這呢
Clerk: Do you want to exchange it or return it?
女：你是想換還是想退
Jeff: I'd like to return it.
男：我想退了它
Clerk: Okay, how did you pay for it?
女：買(mǎi)的時(shí)候您是如何付的款
Jeff: With a credit card.
男：用的是信用卡
Clerk: Can I see you card? Okay, I'll credit it back to your credit card. Can you fill out this form with your name and phone number, and sign at the bottom?
女：我能看一下你的信用卡嗎。我會(huì)將錢(qián)打回你的卡中，請(qǐng)?zhí)钜幌逻@個(gè)表，留下你的姓名，電話并在下面簽字
Jeff: Sure.
男：好。
Clerk: Great. Here's your credit card back and $95 has been credited to your credit card. Anything else I can help you with?
女：這是您的信用卡請(qǐng)拿好，95美金已經(jīng)打回您的卡中了。我還可以幫您做點(diǎn)什么
Jeff: Oh, there is one more thing. Can you tell me if you carry iPod Nanos?
男：還有一件事，你們這里賣(mài)蘋(píng)果的IPOD NANO嗎
I bought a new DVD player last weekend. When I got home and hooked it up, I realized that it was defective. I trudged back to the store to return it.
上周末我買(mǎi)了一個(gè)新DVD機(jī)。當(dāng)我拿到家里插上電以后，我發(fā)現(xiàn)機(jī)器有問(wèn)題。我又費(fèi)力氣將它拿回商店去退。
Dialog
英語(yǔ)情景對(duì)話
Clerk: Next, please.
女：下一位顧客，請(qǐng)
Jeff: Hi, I bought this DVD player last Saturday and I'd like to return it.
男：嘿，上周六我買(mǎi)了這個(gè)DVD機(jī)，我現(xiàn)在想退了它。
Clerk: What's the reason for the return?
女：為什么要退呢
Jeff: It's not working properly.
男：它工作不正常
Clerk: What's the matter with it?
女：具體是什么問(wèn)題
Jeff: Well, several things. First of all, the remote doesn't work.
男：有幾個(gè)問(wèn)題，首先遙控器不管用
Clerk: Did you put batteries in it?
女：你有沒(méi)有放電池呀
Jeff: Yes, of course, but it still didn't work. I couldn't change any of the functions on the display. It also doesn't fast forward when I'm playing a DVD. It rewinds but it won't fast forward while the picture is playing. On top of that, I couldn't get the closed caption feature to work.
男：當(dāng)然，放了可還是不工作。顯示屏上的什么功能我都控制不了。播放DVD的時(shí)候我還沒(méi)有辦法快進(jìn)。 可以后退就是不能快進(jìn)。更嚴(yán)重的是，我也沒(méi)有辦法將關(guān)掉的字幕功能打開(kāi)。
Clerk: Okay, I see. Anything else?
女：明白了，還有其它問(wèn)題嗎
Jeff: Yes, as you can see, the casing scratches very easily. I just took it out of the box and put it on my entertainment unit and I got all of these scratches.
男：有，你看看，這機(jī)器的殼子特別不經(jīng)刮。我只是從箱子中拿出來(lái)，放到我們娛樂(lè)組合中，就在盒子上留下這么多刮痕
Clerk: Oh, are you sure you didn't scratch it with your keys or set some things on top of it?
女：你肯定你沒(méi)有碰到你的鑰匙或?qū)⑵渌裁礀|西放在DVD上了嗎
Jeff: No, I'm sure.
男：當(dāng)然沒(méi)有
Clerk: Well, I'm sure that it's just a problem with this one player. I've never seen this with any of the models made by this brand. Do you have the receipt?
女：我相信只是這臺(tái)機(jī)器出了毛病。我賣(mài)過(guò)的這個(gè)品牌的所有型號(hào)的機(jī)器都沒(méi)有出現(xiàn)過(guò)類(lèi)似的情況。你帶收據(jù)了嗎
Jeff: Yes, here it is.
男：是的，這呢
Clerk: Do you want to exchange it or return it?
女：你是想換還是想退
Jeff: I'd like to return it.
男：我想退了它
Clerk: Okay, how did you pay for it?
女：買(mǎi)的時(shí)候您是如何付的款
Jeff: With a credit card.
男：用的是信用卡
Clerk: Can I see you card? Okay, I'll credit it back to your credit card. Can you fill out this form with your name and phone number, and sign at the bottom?
女：我能看一下你的信用卡嗎。我會(huì)將錢(qián)打回你的卡中，請(qǐng)?zhí)钜幌逻@個(gè)表，留下你的姓名，電話并在下面簽字
Jeff: Sure.
男：好。
Clerk: Great. Here's your credit card back and $95 has been credited to your credit card. Anything else I can help you with?
女：這是您的信用卡請(qǐng)拿好，95美金已經(jīng)打回您的卡中了。我還可以幫您做點(diǎn)什么
Jeff: Oh, there is one more thing. Can you tell me if you carry iPod Nanos?
男：還有一件事，你們這里賣(mài)蘋(píng)果的IPOD NANO嗎