客人打電話取消預(yù)定-酒店電話英語(yǔ)情景對(duì)話

字號(hào):

有預(yù)定就會(huì)有取消,下面這段酒店電話英語(yǔ)情景對(duì)話中,客人打電話到客房部取消已經(jīng)預(yù)定好的酒店。
    C:
    Room Reservations.May i help you,madam?
    客房預(yù)定。需要我?guī)兔?,夫人?BR>    G:
    I'd like to cancel a reservation.
    我想取消預(yù)訂。
    C:
    In whose name was the reservation?
    是用誰(shuí)的名字預(yù)定的?
    G:
    Jack Bruder.
    杰克布魯?shù)聽(tīng)?BR>    C:
    How do you spell that,please?
    怎么拼寫呢?
    G:
    B-r-u-d-e-r.
    B-r-u-d-e-r.
    C:
    What was the date of the reservation?
    預(yù)訂的日期是什么呢?
    G:
    From October 2nd for 3 nights.
    從10月2日開(kāi)始起,3晚
    C:
    Excuse me, but is the reservation for you?
    對(duì)不起,是為您預(yù)定的?
    G:
    No,it's for my friend.
    不,是給我朋友訂的
    C:
    May i have your name and phone number ,please?
    能告訴我你的名字和電話嗎?
    G:
    Yes,it's Mary Calson and my number is 365-7071.
    恩,我叫瑪麗,我的電話是365-7071
    C:
    Thank you ,ma'am.I'll cancel Mr.Bruder's reservation from October 2nd for 3 nights.My name is Jason and we look forward to another chance to serve you.
    謝謝你太太我們將取消布魯特爾從10月2號(hào)起三晚的預(yù)定,我的名字叫杰桑,期望下次有機(jī)會(huì)為您服務(wù)。